Production Planner/Customer Service

As a Production Planner at MEC, you will support production in the areas of  sales order management, forecast management, customer interface and work order maintenance.

• Enters sales orders and acknowledges ship dates. 

• Monitors pricing on incoming orders to ensure they match quotes to avoid short pays. 

• Revises schedules and issues work orders to suit order changes, cancellations and/or revised forecasts. 

• Determines revised plan in the event of failures to meet schedules. 

• Notifies customer in the event of failures in meeting shipping schedules.  Works with customers to prevent line down situations at customers. 

• Follows up on customer requests for information on shipments. 

• Coordinates scheduled shipments with the Shipping Department 

• Reviews and evaluates forecasts received via EDI, fax, mail, etc. 

• Researches late parts, identifies and brings bottlenecks to manufacturing's attention. 

• Works closely with engineering to implement engineering changes and monitors structure (bill of material) problems.  

• Expedites, as needed, any late deliveries from outside vendors, sub-contract, etc.

Associate/Bachelor's Degree in related field,  one to three years planning experience, APICS Certification. Or equivalent combination of education and experience.